Water Works

The Indian Hill Water Works is owned and operated by the Village of Indian Hill. The Water Works provides water supply and distribution maintenance service to Indian Hill, Terrace Park, Camp Dennison, approximately half of Madeira, and portions of Montgomery, Milford, Symmes Township and Columbia Township.

The Water Works was established in 1949 with the construction of the plant on State Route 126. Water is pumped from wells on the Little Miami aquifer and softened. Chlorine is added for disinfection, fluoride is added for dental health, and zinc orthophosphate is added for corrosion control.

Water Quality

With events in Flint, Michigan brining attention to lead in drinking water, basic facts about that situation and what Indian Hill does to prevent it from occuring are available here.
The Indian Hill Water Works publishes an annual Water Quality Report for informational purposes. This document outlines the characteristics of the water, and is available by contacting the Water Works Billing Office at (513) 561-6679, or by clicking here to download the PDF file.

Water Works Contact

Billing and Customer Service

Tiffany French, Scott Gully 561-6679

6525 Drake Rd. Cincinnati, OH 45243

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Monday - Friday

8:00 am – 5:00 pm

Water Leaks (during business hours)

Water Plant 831-3885

Water Leaks (after business hours)

Indian Hill Rangers 561-7000

Water Quality

Frank Bell 831-3885

Water Works Administration 

Jason Adkins 831-3885

7100 Glendale-Milford Rd. Milford OH 45150

The Indian Hill Water Works is owned and operated by the Village of Indian Hill. The Water Works provides water supply and distribution maintenance service to Indian Hill, Terrace Park, Camp Dennison, approximately half of Madeira, and portions of Montgomery, Milford, Symmes Township and Columbia Township.

The Water Works was established in 1949 with the construction of the plant on State Route 126. Water is pumped from wells on the Little Miami aquifer and softened. Chlorine is added for disinfection, fluoride is added for dental health, and zinc orthophosphate is added for corrosion control.

Water Quality

With events in Flint, Michigan brining attention to lead in drinking water, basic facts about that situation and what Indian Hill does to prevent it from occuring are available here.
The Indian Hill Water Works publishes an annual Water Quality Report for informational purposes. This document outlines the characteristics of the water, and is available by contacting the Water Works Billing Office at (513) 561-6679, or by clicking here to download the PDF file.

Village Increases Water Rates by 15%

BEGINS JULY 1, 2019

Village Finance and Water Works Committees conducted the annual water rate review with staff during February and March. Factors centered on the goals of the Water Works Fund: 1) replacing significantly old infrastructure in a timely fashion, 2) ensuring sufficient reserves to maintain the integrity of the ten year capital improvement plan, 3) encompassing expenses required to satisfy additional federal and state water inspection mandates, and 4) continuing to provide safe and effective water distribution to customers at all times.

Based on the Water Works and Finance Committees recommendation, Council agreed to a fifteen percent (15%) water rate increase to help meet the above mentioned goals. Three readings took place – March 25, 2019, April 22, 2019 and May 20, 2019 with the May 20th reading being formally approved. All three readings were published in the Indian Hill Bulletin.

This new 15% increase will begin on July 1, 2019. This increase includes the understanding that annual rate reviews will continue to be performed as a way to evaluate past year’s actual revenues and expenditures.

Even with the rate increases that took place the last four years, Indian Hill’s rate continues to be in the bottom third of neighboring and comparable water distribution communities. Prior to 2015, there had been no water rate increases since 2008.

If you have questions regarding the rate increase, you may contact Scott Gully, Finance Director/Tax Commissioner, at 513-561-6500.

Wellhead Protection

The Indian Hill Water Works is currently formulating a Wellhead Protection Program under the direction of the Ohio EPA. The intent of this Program is to identify potential sources of contamination, formulate emergency contingency plans should contamination occur, and initiate regulatory measures to avoid contamination.

Online Payment

One time payments can be made or you can sign up for payments to be deducted from your bank account on their due date automatically. Click here to make a payment. 

More Information

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With a population of around 5,900 people, it is technically a city but its life style over the years has remained constant, that of a quiet residential community. Indian Hill is located in Hamilton County, Ohio, just a few miles northeast of the City of Cincinnati.

Contact Us

6525 Drake Rd,
Cincinnati, OH 45243
(513) 561 - 6500

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